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About Us
D&D is a female-founded and owned company. As a privately-owned independent company, we have the flexibility to work with each client to provide personalized service tailored to specific needs. As market innovators, we study the trends of the workers' compensation and healthcare industries to determine the best practices and cost-effective solutions to better meet the needs of our clients and bring continuity to the rehabilitation process (from the moment of injury to safe, successful return to work injury and achievement of pre-injury status). With escalating health insurance costs, we understand the necessity to be proactive with file management and develop strategies that address the issues our clients face in injury management. We incorporate state-of-the-art technology for efficient and comprehensive cost-saving services (24/7 Occupational Triage, Triage AfterCare, and Field Case Management) to better assist the claims adjuster, TPA companies, self-insured employers, and insurance companies. Most importantly, we understand the balance ensuring continuity of care for the injured worker resulting in a more positive outcome for all.
D&D Total Health Solutions has the distinct advantage of an experienced Certified Case Manager and Legal Nurse Consultant as President and CEO. Each file is monitored to ensure quality standards for our clients. All Case Managers and Occupational Nurses are trained and familiar with OSHA standards. We abide by the HITECH Act, ensuring that all of our clients' and employees' information is protected.
D&D services include 24/7 Occupational Triage, Triage AfterCare, Medical Case Management, Catastrophic Case Management, Task Assignments, Medical File Review, and Medical Consulting.
Our Story
D&D Total Health Solutions is an independent, privately-owned company whose founder and CEO is a Case Manager with over 25 years of experience in the industry. At D&D, we are driven to achieve results for our clients. The number one priority of our team is to go the extra mile for the Claims Adjuster, injured worker, and the employer while accepting nothing less than excellence in the services provided. Since D&D has been established, we have achieved this goal as reflected in our early and successful return to work rate of over 95%.
Meet The Team
Charlotte Deaton
Founder & CEO
Charlotte Deaton (RN, CCM, CLNC, CRRN) founded D&D Case Management on dedication to excellence and the desire to build a solid company that values the highest professional standards. Charlotte's passion for case management and her strong leadership have allowed her to attract some of the best talents in the industry. From training, mentoring, and empowering nurses to ensuring that each case is monitored both medically and legally, she is involved in the entire process. Due to Charlotte's commitment to excellence in the services provided as well as dedication to cost savings for the client, D&D Case Management quickly earned the reputation as the premier case management company in Alabama and the Southeast region, with requests and plans to expand nationally.
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Denise
Field Nurse Case Manager
Luci Montgomery (RN, BSN, CRRN) brings years of dedication and experience to her
proficient handling of Workers' Compensation files. She has over 12 years of experience in Case Management and over 35 years of experience as a Registered Nurse. She utilizes her knowledge and expertise to coordinate, facilitate, advocate, and educate while ensuring cost-effective treatment alternatives and positive outcomes for injured workers.
Pamela Dearing
Field Nurse Case Manager
Pamela Dearing (RN, BSN, CCM) is our Director of Operations and is experienced in Case Management, trauma, orthopedics, burns, chemical exposures, and traumatic face and eye injuries. She has over 28 years of experience as a Registered Nurse and produces positive outcomes, cost savings, and efficient file closure while handling Workers' Compensation files.
Sarah Hood
Field Nurse Case Manager
Sarah Hood (RN, BSN, CCM) is experienced in Case Management, Workers' Compensation Medical Triage, Cardiac Care, and Ambulatory Surgery. She has over 15 years of experience as a Registered Nurse and has served as an in-house Rehabilitation Case Manager. She utilizes her training to proficiently handle Workers' Compensation files and produce positive outcomes.
Testimonials
